Refund & Returns Policy

Last updated: [02/10/2026]

This policy complies with UK consumer protection laws.


Returns

Customers have the right to return products within 14 days of receiving their order without providing a reason.

Conditions for returns:

  • Items must be unused, unworn, and in original condition

  • Items must be returned in original packaging


Non-returnable items

  • Intimate or hygiene-sensitive items (if applicable)

  • Items marked as final sale

  • Gift cards


Refunds

Once the return is received and inspected, we will notify you.
Approved refunds will be issued to the original payment method within 5–10 business days.


Return shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect.


Contact

To initiate a return, contact:
📧 johnny26.jlds@gmail.com